New Circles Community Services
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
C-
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
Low
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
86%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 86 cents are available for programs.
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OVERVIEW
About New Circles Community Services:
New Circles Community Services is a 2-star charity with a below-average results reporting score of C- and Low demonstrated impact. For every dollar donated, 86 cents are available to go towards the cause. Its reserve funds can cover just under one year of annual program costs.
Founded in 2005, New Circles Community Services (New Circles) aims to meet the basic needs of those living in poverty by providing clothing to Toronto residents. New Circles provides three main programs: GLOW, Employment Programs, and Newcomer Settlement Services. In fiscal 2024 (year ended August), New Circles spent $2.0m on its programs. While the financial analysis is based on F2024, the program results are based on the charity’s most recent F2023 annual report.
While the charity does not provide a program spending breakdown, in F2024, most of the spending was on GLOW (Gently Love Outfits to Wear), a free clothing bank service. In F2023, New Circles had 21,273 GLOW appointments: 8,374 children, 6,828 women, and 6,071 men. The charity reports having a 48% increase in clients assisted from the previous year.
New Circles runs employment training programs to equip clients with relevant skills. In F2023, $83,160 was paid to 63 interns. In F2023, 98 individuals graduated from skills training.
The charity’s Newcomer Settlement program supports newcomers to Canada in need of housing, childcare, employment, or social assistance. In F2023, New Circles had 1,284 needs assessment appointments and 42 referral agencies and partners. In F2023, 473 individuals were referred to additional agencies for support.
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Results and Impact
Ci found that New Circles had many stories on its impact but no quantified results. This may not be a complete representation of New Circles’ results and impact.
New Circles Community Services has been given a Low impact rating based on its demonstrated impact per dollar.
Impact Rating: Low
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Finances
In F2024, New Circles reported that it received $1.9m in donations and grants; however, it was not possible to remove government funding from this value for F2024 as the charity’s T3010 filing with the CRA was not available at the time of this update. Administrative costs are 7% of total revenues (less investment income) and 7% of total donations. For every dollar donated, 86 cents are available to go towards the cause. This is within Ci’s reasonable range for overhead spending.
In F2024, New Circles had $2.0m in its reserve funds. This is enough to cover just under one year of annual program costs.
This profile has been sent to New Circles Community Services for review. Changes may be forthcoming.
Profile updated on August 22, 2025 by Abby Stout.
Financial Review
Fiscal year ending August
|
2024 | 2023 | 2022 |
|---|---|---|---|
| Administrative costs as % of revenues | 7.3% | 9.6% | 6.3% |
| Fundraising costs as % of donations | 6.5% | 10.2% | 6.9% |
| Total overhead spending | 13.9% | 19.8% | 13.2% |
| Program cost coverage (%) | 97.9% | 128.7% | 155.9% |
Summary Financial StatementsAll figures in $s |
2024 | 2023 | 2022 |
|---|---|---|---|
| Donations | 1,933,913 | 1,103,657 | 1,937,719 |
| Government funding | 0 | 585,611 | 517,961 |
| Business activities (net) | 267,226 | 13,597 | 182,620 |
| Investment income | 97,032 | 78,117 | 4,558 |
| Other income | 0 | 0 | 0 |
| Total revenues | 2,298,171 | 1,780,982 | 2,642,858 |
| Program costs | 2,014,611 | 1,640,987 | 1,540,358 |
| Administrative costs | 161,063 | 164,171 | 167,324 |
| Fundraising costs | 126,486 | 112,618 | 133,246 |
| Total spending | 2,302,160 | 1,917,776 | 1,840,928 |
| Cash flow from operations | (3,989) | (136,794) | 801,930 |
| Capital spending | 112,071 | 38,516 | 17,186 |
| Funding reserves | 1,973,108 | 2,111,123 | 2,400,679 |
Note: GOVERNMENT REVENUE: Ci reported government revenue from the charity’s T3010 filings with the CRA and then removed this revenue from donations. At the time of this report, the F2024 T3010 filings were not yet available, so donations are likely slightly overstated. Changes may be forthcoming once the F2024 filings are available. DEFERRED DONATIONS: Ci adjusted for the change in deferred donations affecting total revenues by ($12k) in F2024, ($318k) in F2023, and $567k in F2022. DEFERRED CAPITAL CONTRIBUTIONS: Ci adjusted for the change in deferred capital contributions, affecting total revenues by ($25k) in F2024, ($9k) in F2023, and $163k in F2022. AMORTIZATION OF DEFERRED CAPITAL CONTRIBUTIONS: Ci adjusted for the amortization of deferred capital contributions, affecting total revenues by ($17k) in F2024, ($16k) in F2023, and ($6k) in F2022. DEFERRED RENT: Ci adjusted for the change in deferred rent, affecting total revenues by $94k in F2024, ($500) in F2023, and $4k in F2022.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
0 |
$160k - $200k |
0 |
$120k - $160k |
0 |
$80k - $120k |
0 |
$40k - $80k |
7 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2023
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Comments & Contact
Comments added by the Charity:
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-422-2591