The Neighbourhood Group
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A-
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
n/r
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
98%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 98 cents are available for programs.
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OVERVIEW
About The Neighbourhood Group:
The Neighbourhood Group is a 3-star, financially transparent charity with an above-average A- results reporting grade. Its reserves can cover just under three months of its annual program spending. Its reported 2% overhead means that for every dollar donated, 98 cents are available to go to the cause. This value is likely understated as the charity does not clearly disclose fundraising expenditures on its audited financial statements.
Founded in 2014 and operating in Toronto, The Neighbourhood Group (TNG) offers supportive housing and community services to those in need with specialized services designed for youths, seniors, and immigrants. The charity also provides legal advice to tenants involved in landlord disputes, as well as advocating tenant rights to the government on behalf of its clients. According to TNG’s 2023-2028 Strategic Plan, it plans to move 10% of people it helps out of poverty by 2028.
TNG runs three program groups: housing & prevention, youth & newcomer services, and other community services. It spent $74.8m on its programs and helped 47,815 people in the March 2024 fiscal year (F2024). TNG did not provide a breakdown of its program spending between these three programs at the time of this profile update.
Housing & prevention is TNG's main program. The charity runs nine homes for those entering second-stage housing. TNG also provides case management support and eviction prevention services to those living outside its own housing. In F2024, TNG provided these services to 538 people. The charity also provided 11,000 hours of basic needs support (overdose prevention, meals, clinic services) to 20,870 people in F2024.
Youth & Newcomer Services includes childcare support for young parents, drop-in tutoring and youth counselling, and newcomer integration classes. In F2024, TNG provided childcare to 1,127 children aged 0-12, youth services to 3,849 teenagers aged 12-18, and newcomer services to 4,745 people.
Other Community Services includes TNG’s jobs training workshops, tenant rights advocacy, and legal advice offered to tenants involved in landlord disputes. In F2025, the charity ran ten employment programs in which 5,182 people received jobs training. TNG also educated 4,616 people on tenant rights through eight programs and mediated 1,396 disputes between its clients and their landlords.
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Results and Impact
The Neighbourhood Group provided 11,000 hours of basic needs support to 20,870 people, meaning each person received just under two hours of support in F2024 during F2024.
TNG surveyed youths involved in its jobs training program on the perceived program effectiveness (unknown sample size). Of those surveyed, 99% reported that the skills learned helped them further their employment goals.
While Charity Intelligence (Ci) highlights these key results, they may not fully represent The Neighbourhood Group’s results and impact.
Ci has not yet rated The Neighbourhood Group on its social impact per dollar spent (n/r). This does not affect its star rating.
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Finances
The Neighborhood Group (operating charity) controls The Neighbourhood Group Foundation (foundation) – a separately registered charity that fundraises on behalf of and transfers funds to The Neighbourhood Group.
In F2023, the foundation’s board of directors voted to dissolve the foundation and transfer its assets to the operating charity. This has not yet occurred at the time of this profile update. Ci consolidated the operating charity and foundation’s financial information for F2022 and F2023 (henceforth TNG).
TNG’s audited financial statements follow line-item costing, meaning its financials do not clearly separate expenses into program, administrative, and fundraising activities. This is not a best practice.
In F2024, TNG received $8.8m in cash donations (12% of total revenue) and $47.7m of government funding (65% of revenue). It also collected $15.5m (21% of revenue) from its clients, the city of Toronto, and other organizations for the services it provided in F2024.
Administrative costs are 2% of total revenue and the charity did not clearly report fundraising expenditures on its audited financial statements. Its 2% overhead means that for every dollar donated, 98 cents are available to go to the cause. This is outside Ci's 5-35% reasonable overhead range and implies that its overhead is possibly underreported.
TNG spent $74.8m on its programs in F2024 – a 13% increase from $66.3m spent in F2023. The charity created a new youth wellness centre in Toronto’s East York neighbourhood after partnering with Access Alliance – a separately registered charity – in F2024.
At the end of F2024, TNG had $17.1m of reserve funds (cash and investments). Its reserves can cover 23% or slightly under three months of its annual program spending.
Profile updated by Julian Dranitsaris on August 28, 2025. Comments and corrections may be forthcoming.
Questions? Contact jdranitsaris@charityintelligence.ca
Financial Review
Fiscal year ending March
|
2024 | 2023 | 2022 |
|---|---|---|---|
| Administrative costs as % of revenues | 2.2% | 2.1% | 1.6% |
| Fundraising costs as % of donations | 0.0% | 0.0% | 0.0% |
| Total overhead spending | 2.2% | 2.1% | 1.6% |
| Program cost coverage (%) | 22.9% | 35.6% | 47.1% |
Summary Financial StatementsAll figures in $000s |
2024 | 2023 | 2022 |
|---|---|---|---|
| Donations | 8,883 | 7,157 | 10,109 |
| Government funding | 47,742 | 40,393 | 49,915 |
| Fees for service | 15,546 | 13,976 | 11,036 |
| Investment income | 719 | 464 | 31 |
| Total revenues | 72,890 | 61,989 | 71,091 |
| Program costs | 74,843 | 66,345 | 59,958 |
| Administrative costs | 1,617 | 1,281 | 1,108 |
| Fundraising costs | 0 | 0 | 0 |
| Other costs | 0 | 0 | 0 |
| Total spending | 76,461 | 67,626 | 61,066 |
| Cash flow from operations | (3,571) | (5,637) | 10,025 |
| Capital spending | 889 | 867 | 551 |
| Funding reserves | 17,103 | 23,611 | 28,219 |
Note: 1. RELATED PARTY: Ci backed out all related party transactions between The Neighborhood Group and The Neighbourhood Group Foundation. 2. RESTATEMENT: TNG’s auditor completed a material restatement of its F2023 financial information in its F2024 audited financial statements. Ci reported restated values for the charity’s F2023 financial information. 3. DEFERRED DONATIONS: Since TNG follows deferred accounting, Ci adjusted relevant revenue activities for changes in deferred contributions to show donors the year-to-year movement of cash within the charity. Changes in deferred donations affected total revenue by $15k in F2024, ($1.2m) in F2023, and ($1.2m) in F2022. 4. DEFERRED GOVERNMENT FUNDING: Ci adjusted government funding for changes in deferred government grants, affecting total revenue by ($2.8m) in F2024, ($3.9m) in F2023, and ($3.9m) in F2022. 5. DEFERRED CAPITAL CONTRIBUTIONS: Ci adjusted government funding for changes in deferred revenue restricted for capital asset purchases. This affected total revenue by ($198k) in F2024, ($214k) in F2023, and ($nil) in F2022. 6. GOVERNMENT GRANTS RECEIVABLE: Ci adjusted government funding for changes in grants receivable, affecting total revenue by $769k in F2024, ($419k) in F2023, and ($488k) in F2022. 7. INVESTMENT MANAGEMENT FEES: Ci reports investment income net of expenses. Accordingly, Ci backed out investment management fees from investment income, affecting it by ($nil) in F2024, ($20k) in F2023, and ($20k) in F2022.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
1 |
$160k - $200k |
1 |
$120k - $160k |
8 |
$80k - $120k |
0 |
$40k - $80k |
0 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2024
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Comments & Contact
Comments added by the Charity:
Charity Contact
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